YOUR PRIVACY

At The Power of Hugs, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

As used herein, the terms “you”; “your”, and “yours”; refer to the user or registered user using thepowerofhugs.com and shop.thepowerofhugs.com. The terms ”The Power of Hugs, “we”, “us”, and “our” refer to The Power of Hugs, LLC.

What Information Do We Collect? How Do We Use It?
When you place an order, we need to know your name, e-mail address, mailing address, phone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

You may also voluntarily sign up to be informed about certain offers, which we use to send the information you requested.

When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address, and personal preferences, so we can administer the contest and notify winners. We personalize your shopping experience by using your purchases to shape our recommendations about other merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site.

We may also use the information we collect to occasionally notify you about important changes to our websites and special offers we think you'll find valuable. If you would like to opt-out from receiving The Power of Hugs emails, simply follow the unsubscribe instructions in each email.

If you choose to donate to The Power of Hugs Foundation, we will ask for your name and email address. At this time, payment information is planned to be collected through PayPal or by check.

If you choose to sign up for The Power of Hugs Foundation newsletter, we will ask for your name and email address. If you would like to opt-out from receiving the newsletter, simply follow the unsubscribe instructions in each email.            

We are in compliance with the General Data Protection Regulation We respect and safeguard the data privacy rights of all of our website visitors and customers. If you have any questions or concerns or requests concerning the privacy of the information that you provide, please contact us at info@thepowerofhugs.com

Your Consent
By using our websites, you consent to the collection and use of this information by The Power of Hugs. If we decide to change our privacy policy, we will post those changes on this page, so you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Cookies
A cookie is a small text file that is stored on your computer when you visit certain online pages that record your preferences and actions. Cookies do not contain any Personally Identifiable Information. Our website includes cookies that automatically receive and record information from your browser. This information may include your IP address, your web browser type and operating system, session time, click path analysis, and the pages you request. 

How Does The Power of Hugs Protect Customer Information?
We have physical, electronic and procedural security safeguards to protect and secure the information we collect. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your personally identifiable information, we cannot guarantee that it will be 100% secure. The transmission of your data to our websites thus is done entirely at your own risk.

Our websites use Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions.

Will The Power of Hugs Disclose the Information it Collects to Outside Parties?
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at The Power of Hugs possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. Our website store, shop.thepowerofhugs.com, depends, in part, on functionality provided by third party vendors. Some of your information may pass through the systems of these vendors in order to deliver a quality shopping experience to you. We may also share your personal information if required to do so to enforce our Terms of Use and/or protect our rights, property or our business interests, to comply with law enforcement, or in response to a search warrant, subpoena or court order.

Updating Your Personal Information and Privacy Preferences
You have the right to opt-out of receiving communications from The Power of Hugs at any time by unsubscribing to emails within the email itself or you can contact customer care and request to be removed from email communication. In addition, European Union users may access, correct or delete any personal information they provided via this Website at any time. They may do so by contacting Privacy@lifeisgood.com. Any change to or deletion of the information provided may affect the fulfillment of orders or the delivery of other services and information. We will respond to requests within thirty days.

Data Retention
Unless you request its deletion, we will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations.

Third Party Links
Our websites may link to websites controlled by third parties. We encourage you to carefully review the privacy policies associated with any linked third-party website before disclosing any Personally Identifiable Information at those websites.
   
Tell Us What You Think
We welcome your comments regarding our websites. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to us shall be and remain the exclusive property of The Power of Hugs. Your submission of any such Comments shall constitute an assignment to The Power of Hugs of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. As such, we will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Are Minors Allowed To Use shop.thepowereofhugs.com? 
The Power of Hugs does not sell products for purchase by children. We sell adult  hug-promoting products for purchase by adults. If you are under 18, you may use thepowerofhugs.com for informational purposes only but you may not make any purchases at shop.thepowerofhugs.com. We do not knowingly collect or use personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete the information.

In cases where you have authorized a minor to use shop.thepoweroffhugs.com, you recognize that you are fully responsible for: (i) the online conduct of such minor; (ii) controlling the minor's access to and use of the website; and (iii) the consequences of any misuse by the minor. You acknowledge that The Power of Hugs has no obligation to monitor the content accessible on or through the websites.

Operations in the United States
Our websites are hosted and operated in the United States and all matters relating to them are governed by the laws of the United States. If you are located outside of the United States and you contact us, please be advised that United States’ law may not offer the same privacy protections as the laws of your jurisdiction and any information you provide to us will be transferred to the United States. By submitting information to us you explicitly authorize this transfer and the processing of this information within the United States.

Changes to Our Privacy Notice
The Power of Hugs reserves the right to amend this privacy notice at its discretion and at any time. When we make changes to this privacy notice, it will post the updated notice on the websites and update the notice’s effective date. Your continued use of our websites following the posting of changes constitutes your acceptance of such changes.

Contact Us
If you have any questions or concerns about this Privacy Policy or about our collection or use of information, please contact us at info@thepowerofhugs.com

Effective: April 1, 2022